Terms of service

Terms and Conditions of Use for Glen & Effie, LLC

Last Updated: June 2, 2025

NOTICE: These Terms and Conditions of Use (“Terms”) are a legally binding agreement. Please read them carefully before using or purchasing from Glen & Effie, LLC. By accessing or using this website or any services, You accept and agree to be bound by these Terms and our Privacy Policy.

1. General Provisions

This website is owned and operated by Glen & Effie, LLC, a Tennessee limited liability company. These Terms apply to all visitors, customers, and users of the site, including those purchasing from outside the State of Tennessee or the United States.

You must be at least 16 years old to use this website. Use is at Your own risk. We host Our site on a reputable platform and take reasonable efforts to ensure functionality and security, but make no guarantees of uninterrupted access.

We may revise these Terms at any time without notice. Continued use of the site following changes constitutes Your agreement to those modifications.

2. Products and Services

We sell ready-made and custom jewelry. All orders are subject to availability, and We reserve the right to limit quantities or cancel orders at Our discretion. Additional terms may apply to custom work and will be outlined in individual agreements or invoices.

3. Intellectual Property

All content on this site—including images, designs, text, and graphics—is the property of Glen & Effie, LLC or credited third parties. You may not reproduce, modify, distribute, or repost any content without express written permission. Unauthorized use may violate copyright, trademark, and other laws.

We reserve the right to pursue injunctive relief, monetary damages, and other legal remedies to protect Our intellectual property to the fullest extent permitted by law.

4. Security & Payment

You are responsible for protecting Your login credentials. All financial transactions are processed securely through third-party platforms (e.g., Stripe, PayPal, QuickBooks) and are subject to their terms and conditions. Glen & Effie, LLC does not store full payment information.

5. International Orders

Currency and Payment

All prices are listed in U.S. Dollars unless otherwise noted. You are responsible for any currency conversion fees.

Import Duties and Taxes

You are solely responsible for any customs duties, import taxes, brokerage fees, or tariffs imposed by your country. These fees are not included in Our pricing and will not be reimbursed or refunded by Glen & Effie, LLC.

Shipping and Delivery

Risk of loss transfers to You upon Our delivery to the shipping carrier. We are not liable for delays, seizures, or damage caused by customs, couriers, or other third parties. International shipping times may vary and are not guaranteed.

6. Returns & Refunds

Please refer to Our Return and Refund Policy for details. Unless otherwise noted, international orders are final sale and not eligible for return or refund except in cases of defective or damaged merchandise.

7. Confidentiality

Unless otherwise outlined in a signed agreement, no communication or submission via Our website, email, or other channels is considered confidential. Do not submit sensitive information unless expressly requested.

8. Communications & User-Generated Content

By sending messages, comments, or content to Glen & Effie, LLC through any platform, You grant Us a royalty-free, perpetual, irrevocable right to reuse, republish, modify, or distribute the content in any form, including promotional and editorial use.

You acknowledge that We are not obligated to credit or compensate You for any content submissions, and that Your communications may be reviewed, stored, and used in accordance with Our Privacy Policy.

9. Disclaimers

The website and all content are provided for general informational purposes only. We make no guarantees as to outcomes from use of Our products or materials.

This content is not a substitute for professional medical, legal, or financial advice. You should consult appropriate licensed professionals for such matters.

We disclaim all liability for errors, omissions, or outdated content. Your use of this site is entirely at Your own risk.

10. Third-Party Links & Affiliates

Our website may contain affiliate links or references to third-party websites. We are not responsible for the accuracy, content, or policies of external websites. Your interactions with third-party sites are at Your own risk.

11. Warranties & Limitation of Liability

All products and services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Glen & Effie, LLC shall not be liable for indirect, incidental, punitive, or consequential damages resulting from Your use of Our site or products.

12. Indemnification

You agree to indemnify, defend, and hold harmless Glen & Effie, LLC, its owners, affiliates, contractors, and employees from any claims, damages, or liabilities arising out of Your use of the site or violation of these Terms.

13. Termination

We reserve the right to deny or terminate access to Our website or services for violation of these Terms or for any lawful reason at Our discretion.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the State of Tennessee. Any legal action shall be brought exclusively in the courts located in Davidson County, Tennessee, to which You consent and submit jurisdiction.

15. Entire Agreement

These Terms, along with Our Privacy Policy and any separate agreements for custom work, constitute the entire agreement between You and Glen & Effie, LLC.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Information

Glen & Effie, LLC
Email: hello@glenandeffie.com